Please review the below information to find answers to any of your questions regarding our policies.

Return Policies

As Gokulam's Products are perishable, once opened we cannot accept returns. If the product is not opened it can be return within 14 days. The buyer must bear the return postal charges. Once the returned product reaches Gokulam Biotech, a refund will be provided via the same shopping method used.

Shipping Services

Gokulam Biotech as part of Gokulam Enterprises provides the below shipping services. Actual delivery time frames may vary due to weather, service delays, holidays etc.

Standard Shipping (6-10 business days)

• Standard shipping is our least expensive option and has an average delivery window of 3-10 days depending on the final delivery location zip code.
• Tracking is available.
• Final delivery is made by UPS.
• Standard shipping may take a few more days for locations remote locations within India.

Express Shipping (2 Business Days)

• Tracking is available.
• Express shipping is an expedited option that offers full door-to-door tracking.
• Express shipping is an available shipping option throughout all Indian Cities.